Frequently Asked Questions

Where can I learn about debris removal?

You can visit http://countyofnapa.org/FireDebrisandHazardousWasteCleanUp/ to learn about the debris removal program and to download the right-of-entry application.

What local assistance is available for loss of wages and other financial difficulties caused by the fires?  

Local non-profit organizations are providing relief for those with financial hardships due to the wildfires.  Applications are being accepted by Redwood Credit Union, Napa Valley Community Foundation, Red Cross, and Puertas Abiertas.  Inquire at the LAC for applications and qualifications.

What are the current conditions?

Information regarding the fire incidents can be found at www.fire.ca.gov or www.countyofnapa.org.


What assistance is available for families affected by the fires and who are undocumented?

There are two main organizations we are working with to provide assistance to undocumented people affected by the fires: Napa Valley Community Foundation and Season of Sharing. Services will be available at the Local Assistance Center.


What documents should I bring to the Local Assistance Center (LAC)?

It is recommended that you bring a photo ID. DMV will be issuing duplicates of Photo IDs  and driver license. 


Is there assistance if I was unable to work due to the wildfires?

Governor Edmund G. Brown Jr. announced that federal Disaster Unemployment Assistance (DUA) benefits are available for workers and self-employed individuals who lost jobs or had work hours substantially reduced as a result of the wildfires in Butte, Lake, Mendocino, Napa, Nevada, Orange, Sonoma and Yuba counties.

This federal assistance, administered by the California Employment Development Department (EDD), provides temporary unemployment benefits to people whose jobs or work hours were directly impacted by the fires. Affected individuals are encouraged to apply online no later than November 16, 2017. Claimants can also file by phone at 1-800-300-5616 (English) or 1-800-326-8937 (Spanish).

The White House previously approved California's request for direct aid to individuals and families in Napa, Sonoma, Butte, Lake, Mendocino, Yuba,Orange and Nevada counties who have suffered losses due to the fires. More information on the federal Individual Disaster Assistance program is available here.

On Saturday, Governor Brown and U.S. Senators Dianne Feinstein and Kamala Harris traveled to areas impacted by the fires to meet with local leaders and emergency management officials and join a community meeting in Santa Rosa. Last week, Governor Brown secured a Presidential Major Disaster Declaration to support the state and local response to the fires, within 24 hours of making the request, and joined the state's top emergency management officials for a briefing at the State Operations Center in Mather.

The Governor has declared a state of emergency for Solano County, Napa, Sonoma and Yuba counties, and Butte, Lake, Mendocino, Nevada and Orange countiesdue to the effects of the devastating fires.

More information on California's emergency response to the fires is available at the Governor's Office of Emergency Services website.


Where can I donate/voluneer?

Donations & volunteers are coordinated through the Center for Volunteer & Nonprofit Leadership (CVLN). Website: https://cvnl.org Phone: 707) 252-6222

How do I can know if the evacuation orders for my neighborhood have been lifted?

As of 3 p.m., Tuesday October 24, all evacuation orders and road closures are removed in Napa County.